• Content Manager

    Job Locations US-NY-New York
    Job ID
    Location Name
    423 West 55th Street
  • Overview

    Related Companies is the most prominent privately owned real estate firm in the United States. Formed over 40 years ago, Related is a fully integrated, highly diversified industry leader with experience in virtually every aspect of development, acquisitions, management, finance, marketing and sales.
    Headquartered in New York City, Related has offices and major developments in Boston, Chicago, Los Angeles, San Francisco, South Florida, Washington, D.C., Abu Dhabi, London, and Shanghai and boasts a team of over 3,500 professionals. The Company’s portfolio of over $50 billion in real estate assets owned or under development is made up of best-in-class mixed-use, residential, retail, office and affordable properties in premier high-barrier-to-entry markets. Related has developed preeminent mixed-use projects such as Time Warner Center in New York and CityPlace in West Palm Beach and is currently developing the 28-acre Hudson Yards project on Manhattan’s West Side. Related also manages approximately $3 billion of equity capital on behalf of sovereign wealth funds, public pension plans, multi-managers, endowments, and family offices. Related was recently named to Fast Company Magazine’s list of the 50 Most Innovative Companies in the World.
    Related also owns Equinox® Fitness Clubs and SoulCycle further expanding the company's capabilities into the health and fitness arena and enhancing the value of its properties through an exclusive, branded amenity and lifestyle offering. Related is a partner in CORE, a boutique residential brokerage. For more information about Related Companies please visit www.related.com.


    Responsibilities for the Content Manager include but are not limited to the following:


    Content Calendar

    • Manage team editorial and content calendar for all channels (app, blog, social, email, events, website, etc.)

    Management Tools & Analytics:

    • Produce weekly and monthly reporting

    Resident App

    • Develop weekly featured content for the resident app. This will include creating a monthly content calendar that aligns with other Resident facing channels such as social media and blog
    • Oversee content management system (CMS) including uploading all content into the system and approve all published works
    • Point of contact for all building staff as it pertains to building level content such as building/neighborhood events and special promotions at the building.
    • Content manager will be responsible for editing, proofreading and approving all content proposed by building staff.

    Blog Management

    • Manage Relatedlife blog. Create original pieces of content and coordinate the syndication of content from sister companies like Hudson Yards.
    • Maintain relationships with existing syndication partners like Furthermore, Purewow and SoulCycle and research and establish new relationships with businesses in the culinary, travel, finance, art and family spaces.  
    • Oversee blog refresh – work with agency to update blog navigation and make recommendations to create a better user experience.

    Social Media

    • Daily management of social media channels
    • Maintain the established POV and voice outlined in 2018 social media strategy deck
    • Constantly evaluate posting cadence – identify best pace based on performance and testing
    • Related portfolio brand integration points. Share content and hashtags with Equinox, Soul, Hudson Yards, Citi Bike, Dog City, David Chang, etc.
    • Internal communications: Establish weekly communication via email with all business units to understand upcoming events and content opportunities: Hudson Yards, Sales, Corporate Comm., site teams, and outer markets.
    • Promote building community engagement and create a growth plan
    • Reposting plan – user generated content (resident vs. public users)
    • Explore complementary acquisition channels for community and new customer growth. For example: Banner advertising, RR email templates and website…”click to share” – making RR social channels more prominent in acquisition channels and tactics
    • Stay up to date with trends, best practice, and platform updates ie: Facebook/Instagram algorithms, new features such as Facebook live, etc. propose classes, seminars, conferences, etc.

    Related Rentals websites

    • Review website once a week to check for errors including text, images, floor plans and broken links.
    • Maintenance – update assets with new creative when available
    • Create a list of images that should be refreshed and overall ideas about how the sites can be better, ongoing

    Reputation Management

    • Working with internal teams to escalate and respond to comments/complaints on all channels including Yelp
    • Develop and propose response protocol

    Newsletter Management

    • Produce monthly newsletters pulling content from blog
    • Implement share to function – email, Facebook, Linkedin, Twitter

    Outer market

    • Evaluate and recommend strategies for outer market pages
    • Oversee and attend photo shoots
    • Attend all events
    • Clean up existing secondary social channels: Youtube, Google +, Pinterest



    Knowledge and skills

    • 3-5 year's experience in content management
    • Need experience with producing creative and interesting content across multiple digital platforms
    • Previous experience with CMS (content management system)
    • Ability to manage and update media apps as needed
    • Experience using different social media platforms; LinkedIn, Twitter, Facebook
    • Previous website maintenance experience 
    • Previous experience editing, proofreading and approving content

    *This individual will manage all forms of content distributed and own the process from start to finish





    Not the right job for you?