• Assistant Community Manager

    Job Locations US-TX-Austin
    Job ID
    4435
    Function
    Property Management
    Location Name
    Oaks on Lamar
  • Overview

    • Affordable housing laid the foundation of Related Companies and we continue to place a high priority on developing, acquiring and preserving housing for this sector.
    • Over 60% of our 50,000+ residential apartment homes under our management are part of one or more affordable housing programs, and an additional 20% of these homes provide workforce housing.
    • In the area of acquisitions and refinancing, we pursue properties that meet one of the following criteria: Section 8 properties with project-based contracts

    Section 236 properties in need of rehabilitation
    Section 42 LIHTC properties with expiring low-income restrictions
    Section 515 FmHA properties with loans that can be prepaid
    Other assisted properties, including HODAG, HOME, federal or state-financed public housing.

     

    • Many of the buildings we encounter are in need of substantial upgrading and preservation in order to continue to properly fulfill the needs of their tenants.
    • Given our 45 years of experience in debt and equity financing – as well as our extensive management of government-assisted properties – we are well positioned to buy out existing owners who lack the resources and experience to recapitalize and, therefore, wish to exit the affordable housing arena

     

    Responsibilities

    Related Management is seeking a Fulltime Assistant Community Manager in Austin, TX

    • Maintain high levels of resident satisfaction by seeking to understand and anticipate resident needs
    • Ensure available units are leases in accordance with their various set-asides and/or rent income restrictions
    • Assist the Community Manger in effectively maintaining the property within budgeted parameters and project stays in compliance with applicable regulations including: Section 42, HUD 4350, the property specific LURA and any other state and federal regulations governing the project.
    • Ensure that property records are accurately maintained (lease and general files) and ensure that all lease files are maintained in a secured area.
    • Collect security deposits and rents, and institute proper procedures against delinquent accounts.
    • Complete annual and interim recertifications for all residents in accordance with company and Section 8/Tax Credit guidelines
    • Interact with current and prospective residents
    • Fosters a positive, active and collaborative relationship with residents, communities and associated agencies
    • Assist in all aspects of leasing including, but not limited to; touring, accepting and processing applications, phones, call backs and thank you cards
    • Preparation of correspondence such as rent charges, eviction notices, collections, etc.
    • Complete tenant move-ins and move-outs in compliance with all company procedures
    • Conduct unit inspections Maintain the safety and security of the apartment community at all times

    Qualifications

    An ideal candidate will meet the following qualifications.

    Minimum

    • One to three years of experience Affordable Housing experience strongly preferred
    • Demonstrated ability to understand financial goals.
    • Strong knowledge of HUD policies as well as Project Based Section 8 rules and regulations for Project-Based Affordable Housing and Tax Credit.
    • Excellent customer service skills and the ability to develop a rapport with the residents and HUD administrator/State Monitoring Agency.
    • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management.
    • Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends.
    • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.
    • Strong communication (written and verbal) and interpersonal skills
    • Ability to pay close attention to detail with a high degree of accuracy
    • Good organizational and time management skills
    • Position requires extensive administrative and organizational skills; ability to organize and prioritize work
    • Excellent written and verbal communication skills (including excellent telephone skills).
    • Ability and commitment to learn new material quickly and further develop skills.
    • Self-starter with the ability to work both independently and within a team.
    • Experience with MS-Office (solid knowledge of Word, Excel, and Outlook)
    • Experience with OneSite program (or similar software program) or ability to quickly learn new software programs.
    • Ability to perform accounting functions (Accounts Payable/Receivable) complete with comprehensive understanding of credits / debits / re-classes and accruals.
    • Ability to work on several projects at once while continuing to perform day-to-day activities

     #CB2

     

    Related is an Equal Opportunity Employer. 

     

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