• Assistant Community Manager

    Job Locations US-MA-Salem
    Job ID
    Property Management
    Location Name
    Loring Towers Salem Pres
  • Overview

    Affordable housing laid the foundation of Related Companies and we continue to place a high priority on developing, acquiring and preserving housing for this sector. In fact, over 60% of our 50,000+ residential apartment homes under our management are part of one or more affordable housing programs, and an additional 20% of these homes provide workforce housing.

    In the area of acquisitions and refinancing, we pursue properties that meet one of the following criteria: Section 8 properties with project-based contracts; Section 236 properties in need of rehabilitation; Section 42 LIHTC properties with expiring low-income restrictions; Section 515 FmHA properties with loans that can be prepaid; or other assisted properties, including HODAG, HOME, federal or state-financed public housing.

    Many of the buildings we encounter are in need of substantial upgrading and preservation in order to continue to properly fulfill the needs of their tenants. Given our 42 years of experience in debt and equity financing – as well as our extensive management of government-assisted properties – we are well positioned to buy out existing owners who lack the resources and experience to recapitalize and, therefore, wish to exit the affordable housing arena. In addition, with our extensive development experience, we bring the knowhow to expertly rehabilitate the units, thus assuring the continued viability of these projects for years to come.


    Your Role Within the Company:

    • The Assistant Community Manager will be working directly under the Community Manager, responsible for the administration of a 250 unit affordable community in Salem, MA. The Assistant Community manager will be overseeing the site’s staff, managing the affordable housing wait-list and assisting with the re-certification process. Responsible for maintaining confidential files, upholding all fair housing principles, reviewing/interviewing potential applicants and preparing leases for occupancy.

    Daily responsibilities:

    • Answer all incoming phone calls and handle accordingly.
    • It is the responsibility of the Assistant Community Manager to assist in ensuring that the vacant apartments are in perfect, move-in condition. Physically inspect property when on grounds, pick up litter and report any service needs to maintenance staff.
    • Handle incoming phone calls and show the property to prospective new residents.
    • Thoroughly review all lease applications, assist with application verification and notify prospective resident of results. Complete all lease paperwork, including related addendums.
    • Maintain and supervise a lease renewal program following LIHTC/HUD guidelines.
    • Maintain awareness of local market conditions and trends. Contribute ideas to Community Manager for marketing the property and improving resident satisfaction.
    • Conduct market surveys. Shop competition; have constant awareness of neighborhood market conditions.
    • Maintain accurate resident records. Update on a daily basis all rents, deposits and application fees received by residents. Issue appropriate notices when necessary (i.e. late payment, eviction notices, returned checks, memos).
    • Collection of rents and preparation of receipts.
    • Accept service requests from residents and route to maintenance for prompt processing. Conduct service follow-up with resident when job is complete.
    • Receive, log and properly code all invoices and review with Community Manager for approval.
    • Update weekly reports concerning notices to vacate, vacancy reports, activity reports, etc. and provide information to Community Manager.

    Benefits and Features:

    • 401k
    • PTO
    • Medical
    • Dental
    • Vision


    Background Profile:

    • Must have Project Based Section 8 and Re-certification experience
    • Experience/knowledge of low income housing tax credit
    • Section 236 experience highly preferred
    • Ability to address the concerns of current and future residents in a friendly and professional manner
    • Strong organizational skills and an attention to detail
    • Strong Office skills
    • High level of Affordable Housing/ Compliance
    • Computer skills are needed Microsoft Office/ One Site/ Outlook
    • Ability to handle a high volume of telephone calls from current and prospective residents
    • Bilingual preferred



    Related is an Equal Opportunity Employer

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