• Operations Manager

    Job Locations US-NY-New York
    Job ID
    Asset / Portfolio Management
    Location Name
    30 Hudson Yards
  • Overview

    Hudson Yards is the largest private real estate development in the history of the United States and the largest development in New York City since Rockefeller Center. The site will include more than 18 million square feet of commercial and residential space, state-of-the-art office towers, more than 100 shops including New York’s first Neiman Marcus, and a collection of restaurants curated by Chef Thomas Keller. The urban development will include approximately 4,000 residences, The Shed, a new center for artistic invention, 14 acres of public open space, a 750-seat public school and an Equinox® branded luxury hotel with more than 200 rooms—all offering unparalleled amenities for residents, employees and guests. The development of Hudson Yards will create more than 23,000 construction jobs.

    Hudson Yards is the fulfillment of a remarkable collaboration that includes a talented group of visionaries – planners, architects, engineers, designers, public servants, fashion icons, renowned chefs, business leaders, luminaries and more. They are working in partnership with New York’s development and transportation authorities, and with some of the world’s most iconic retail brands and leading companies – each of whom will call Hudson Yards home.

    Strategically located between 10th and 12th avenues from West 30th to West 34th Street, Hudson Yards is the center of the metropolitan region with unsurpassed connections to commuter rail service, the subway system, the West Side Highway, the Lincoln Tunnel and ferries along the Hudson River. The extension of the No. 7 Subway line, opened in 2015, arrives at Hudson Yards’ front door. In the nexus of Chelsea and Midtown West, this dynamic neighborhood is next to chic art galleries, award winning restaurants, popular bars and nightlife venues, and highly respected international fashion and design. The neighborhoods surrounding Hudson Yards, including Chelsea, West Chelsea and Hell’s Kitchen are buzzing with chic art galleries, innovative restaurants and bars, and highly respected international fashion and design. City dwellers hungry for a taste of the outdoors now have a variety of green spaces to explore including the much-celebrated High Line, Hudson River Park and Hudson Park & Boulevard. With the new No. 7 Subway extension open as of fall 2015, getting to Hudson Yards will be fast and easy.


    The Property Coordinator in conjunction with the General Manager, Property Manager and Security Director provides adequate management and administrative support for property, security and engineering staff and fulfills all tasks described in the job description in compliance with all company policies and procedures.


    Ability to work within a very dynamic environment and balance significant hours of office work and overtime, with walking around the property to meet the needs for adequate property management. May occasionally be exposed to fumes or airborne particles, electrical hazards and moderately noisy areas.  

    Key Responsibilities:

    • Coordination of IT issues
    • General administrative support tasks
    • Miscellaneous tasks and special projects, as needed
    • Support and implement all aspects of building management and security as needed
    • Manage and supervise ManageStar, Aperture and Security Card Access/CCTV programs
    • Provide adequate management and administrative support for property, security and engineering staffs
    • Manage and administer operations and emergency manuals, archiving, office staff and IT equipment
    • Coordinate IT issues with appropriate operational functionality
    • Coordinate any operational logistics with the appropriate Related IT contacts
    • Assist in the creation and updating of various operations and security manuals
    • Understanding and updating of all building rules and regulations
    • Assist in developing and execution of vendor contracts
    • Supervision of cataloguing and indexing of files both manually and electronically
    • Interaction with various trades and vendors, including third-party resources
    • Archiving and management of digital documentation
    • Assist with special projects as needed


    Key Skill Set

    • Ability to understand building systems and property management issues
    • BA/BS Degree preferred
    • Ability to proofread and edit
    • Ability to use a variety of software, including Microsoft Office, Visio, Project, etc.
    • Ability to interact with personnel department, interviews and new hires
    • Excellent written and verbal communication skills
    • Excellent telephone presentation skills
    • Ability to understand and work on budgets
    • Ability to understand administration contracts with outside vendors
    • Organization, multi-tasking and time management skills
    • Ability to assist in the process of bid proposals
    • Ability to assist and supervise security functions for protection of occupants, visitors and property in accordance with building policies and procedures
    • Ability and commitment to learn new material quickly and upgrade skills
    • Self-starter with the ability to work independently and within a team
    • Strong interpersonal skills

    Education and Professional Qualifications

    • Relevant experience working for a commercial real estate developer
    • Bachelor’s degree in a related field
    • Willingness to work late or on weekends


    Related is an Equal Opportunity Employer

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