• Doorperson / Concierge

    Job Locations US-DC-Washinigton
    Job ID
    3588
    Function
    Customer Experience
    Location Name
    One Hill South
  • Overview

    Related Companies is the most prominent privately-owned real estate firm in the United States. Formed over 40 years ago, Related is a fully-integrated, highly diversified industry leader with experience in virtually every aspect of development, acquisitions, management, finance, marketing and sales. Headquartered in New York City, Related has offices and major developments in Boston, Chicago, Los Angeles, San Francisco, South Florida, Washington, D.C., Abu Dhabi, London and Shanghai and boasts a team of over 3,000 professionals. The Company’s existing portfolio of real estate assets, valued at over $30 billion, is made up of best-in-class developments in premier high-barrier-to-entry markets across all asset classes. Related has dramatically redefined the concept of metropolitan luxury by introducing extraordinary residential rental properties in Boston, Chicago, Los Angeles, San Francisco and New York City. With each new building, Related has been hailed for setting new standards of excellence in the luxury rental marketplace. To ensure that every resident in every Related building enjoys the very finest services, unsurpassed amenities, and a luxury lifestyle without compromise, Related Companies takes great pride in managing every building it owns. Related owns and manages 261 Hudson, 456 Washington, Abington House, The Caledonia, The Easton, The Lyric, MiMA, One Carnegie Hill, One Union Square South, Riverwalk Crossing, Riverwalk Point, The Sierra, The Strathmore, The Tate, Tribeca Green, Tribeca Park, Tribeca Tower, The Westminster and The Westport in New York City (and manages 1214 Fifth Avenue and 89 Murray also in New York City), One Back Bay and The Arlington in Boston, 500 Lake Shore Drive and Landmark West Loop in Chicago, The Emerson in Los Angeles, The Paramount in San Francisco and One Hill South in Washington, D.C. Related also owns an extensive portfolio of workforce and affordable housing and has several new rental developments underway across the country. For more information about Related Companies please visit www.related.com

    Responsibilities

    1. Opens the entrance door for residents and guests
    2. Greets residents and guests in a professional and courteous manner.
    3. Guides guests and vendors to the Concierge desk.
    4. Ensures that the area in proximity to the door is void of unauthorized individuals and is kept clean and orderly.
    5. Keeps the entrance to the building clear of snow, when necessary.
    6. Keeps the lobby windows clean.
    7. Dusts/mops the lobby floor, as necessary.
    8. Monitors the building’s arrivals and departures.
    9. Hails taxicabs, upon request, for residents and guests. Opens car doors, as necessary.
    10. Assists with luggage and packages, as necessary.
    11. Polices the lobby, as necessary.
    12. Relieves Concierge for breaks or during absences.
    13. Assists Concierge with the signing in of deliveries into logbook, announcing guests, receiving/dispersing mail and packages, and other resident/guest assistance, when appropriate.

    Qualifications

    1. Superior customer service to exceed resident expectations.
    2. Must be in full uniform at all times and properly groomed.
    3. This position is subject to mandatory overtime; must be flexible and willing to work all shifts/hours.
    4. Must be able to stand for long periods of time.

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