• Community Manager

    Job Locations US-TX-Austin
    Job ID
    3286
    Function
    Property Management
    Location Name
    Oaks on Lamar
  • Overview

    Affordable housing laid the foundation of Related Companies and we continue to place a high priority on developing, acquiring and preserving housing for this sector. In fact, over 60% of our 50,000+ residential apartment homes under our management are part of one or more affordable housing programs, and an additional 20% of these homes provide workforce housing.

     

    In the area of acquisitions and refinancing, we pursue properties that meet one of the following criteria: Section 8 properties with project-based contracts; Section 236 properties in need of rehabilitation; Section 42 LIHTC properties with expiring low-income restrictions; Section 515 FmHA properties with loans that can be prepaid; or other assisted properties, including HODAG, HOME, federal or state-financed public housing.

     

    Many of the buildings we encounter are in need of substantial upgrading and preservation in order to continue to properly fulfill the needs of their tenants. Given our 42 years of experience in debt and equity financing – as well as our extensive management of government-assisted properties – we are well positioned to buy out existing owners who lack the resources and experience to recapitalize and, therefore, wish to exit the affordable housing arena. In addition, with our extensive development experience, we bring the knowhow to expertly rehabilitate the units, thus assuring the continued viability of these projects for years to come.

    Responsibilities

    This Community Manager is responsible for the overall day-to-day operations of an affordable residential community in Austin totaling 126 units. The Community Manager is responsible for overall day-to-day operations of one or several properties including the supervision of office and maintenance functions in compliance with all company policies and procedures and all applicable Equal Employment Opportunity, Fair Housing and Human Rights statutes, as well as ensuring each property compliance with all and any applicable program regulations.

     

    • Maintain high levels of resident satisfaction by seeking to understand and anticipate resident needs
    • Ensure available units are leases in accordance with their various set-asides and/or rent income restrictions
    • Effectively maintain property within budgeted parameters and project stays in compliance with applicable regulations including: Section 42, HUD 4350, the property specific LURA and any other state and federal regulations governing the project.
    • Responsible for financial and operational results, staff supervision to ensure compliance with site specific programs.
    • Ensure that property records are accurately maintained (lease and general files) and ensure that all lease files are maintained in a secured area.
    • Collect security deposits and rents, and institute proper procedures against delinquent accounts.
    • Supervise and build an effective team by ensuring they are well trained and are following all company policies and procedures

    Benefits and features:

    • Incentive bonus program
    • Training and development programs
    • Benefits including: Medical, Dental, Life & Disability, Paid Time Off, 401(K), Flexible Spending Accounts
    • Employee Recognition & Wellness Programs

    Qualifications

     

    • Three to five years of experience as an Affordable Housing Property Manager.
    • Demonstrated ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual.
    • Strong financial background that includes: reading and understanding financial statements, budget preparation, managing expenses, analyzing markets, approval of purchase orders and vendors, income and expense reports.
    • Strong knowledge of HUD policies as well as Project Based Section 8 rules and regulations for Project-Based Affordable Housing and Tax Credit.
    • Excellent customer service skills and the ability to develop a rapport with the residents, community staff and HUD administrator/State Monitoring Agency.
    • Able to handle challenges, with proven history of increased productivity, and lead others in high-demand situations.
    • Manage property risk effectively by communicating incidents and potential liabilities.
    • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management.
    • Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends.
    • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment.
    • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.).
    • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.
    • Strong communication (written and verbal) and interpersonal skills
    • Ability to pay close attention to detail with a high degree of accuracy
    • Good organizational and time management skills
    • Position requires extensive administrative and organizational skills; ability to organize and prioritize work
    • Excellent written and verbal communication skills (including excellent telephone skills).
    • Ability and commitment to learn new material quickly and further develop skills.
    • Self-starter with the ability to work both independently and within a team.
    • Experience with MS-Office (solid knowledge of Word, Excel, and Outlook)
    • Experience with OneSite program (or similar software program) or ability to quickly learn new software programs.
    • Ability to perform accounting functions (Accounts Payable/Receivable) complete with comprehensive understanding of credits / debits / re-classes and accruals.
    • Ability to work on several projects at once while continuing to perform day-to-day activities

     #CB2

     

    Related Companies is an Equal Opportunity Employer

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