• Community Manager

    Job Locations US-IL-Springfield
    Job ID
    Property Management
    Location Name
    Poplar Place
  • Overview

    Affordable housing laid the foundation of Related Companies and we continue to place a high priority on developing, acquiring and preserving housing for this sector. In fact, over 60% of our 50,000+ residential apartment homes under our management are part of one or more affordable housing programs, and an additional 20% of these homes provide workforce housing.


    In the area of acquisitions and refinancing, we pursue properties that meet one of the following criteria: Section 8 properties with project-based contracts; Section 236 properties in need of rehabilitation; Section 42 LIHTC properties with expiring low-income restrictions; Section 515 FmHA properties with loans that can be prepaid; or other assisted properties, including HODAG, HOME, federal or state-financed public housing.


    Many of the buildings we encounter are in need of substantial upgrading and preservation in order to continue to properly fulfill the needs of their tenants. Given our 42 years of experience in debt and equity financing – as well as our extensive management of government-assisted properties – we are well positioned to buy out existing owners who lack the resources and experience to recapitalize and, therefore, wish to exit the affordable housing arena. In addition, with our extensive development experience, we bring the knowhow to expertly rehabilitate the units, thus assuring the continued viability of these projects for years to come


    For more information about Related Companies please visit www.related.com



    Role Summary:

    The Community Manager is responsible for the overall day-to-day operations of Section 8/Tax Credit Affordable property. This is a 128 multi family property.  This employee will be supervising the office/ maintenance staff and overseeing the AP/AR and Marketing/Leasing department. Also responsible for keeping the property within compliance of all company policies, procedures and all applicable Equal Employment Opportunity, Fair Housing and Human Rights statutes.


    Core Responsibilities:

    • Develop and manage operating budgets, billing processes, operating reports, and all accounting functions including invoicing and expense tracking; monitor revenue transactions and rent collection; nonpayment of rent processes; collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets; enact cost control measures as needed.
    • Oversee upkeep of the property curb appeal, annual inspection of apartments, market ready units, safety and preventive maintenance, preparation for local, state or federal audits or inspections, monitoring of work order system, and incident documentation and reporting for risk management.
    • Provide outstanding customer service to residents, ensure that all appropriate communications are distributed on a timely basis, and follow up on service requests or complaints, or issues involving violations of building rules or resident policies. 
    • Recruit, train, coach, manage and motivate team members 
    • Attend trainings, seminars and conferences
    • Available for emergencies, on call duties, resident functions and weekends as needed
    • Managing the application and recertification process


    Benefits and features:

    • Competitive Salary
    • Training and development programs
    • Generous benefit program, including Medical, Dental, Life & Disability, Paid Time Off, 401(K), Flexible Spending Account
    • Employee Recognition & Wellness Programs.



    • Two+ years supervisory skills.
    • Excellent budget and financial management skills
    • Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required
    • Microsoft Word, Excel, Outlook and  other industry software experience required
    • Strong leadership, organizational and administrative skills.
    • Team oriented.
    • Re-certification experience. 
    • Must be able to prioritize and handle multiple tasks.
    • Working knowledge of Microsoft Office.
    • Strong financial skills.
    • Good problem solving skills.


    Salary starts at $50K. 





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