• Resident Manager

    Job Locations US-DC-Washington
    Job ID
    2837
    Function
    Maintenance / Facilities
    Location Name
    One Hill South Phase 2
  • Overview

    Related Companies is the most prominent privately-owned real estate firm in the United States.  Formed over 40 years ago, Related is a fully-integrated, highly diversified industry leader with experience in virtually every aspect of development, acquisitions, management, finance, marketing and sales. Headquartered in New York City, Related has offices and major developments in Boston, Chicago, Los Angeles, San Francisco, South Florida, Washington, D.C., Abu Dhabi, London and Shanghai and boasts a team of over 3,000 professionals. The Company’s existing portfolio of real estate assets, valued at over $30 billion, is made up of best-in-class developments in premier high-barrier-to-entry markets across all asset classes.

     

    Related has dramatically redefined the concept of metropolitan luxury by introducing extraordinary residential rental properties in Boston, Chicago, Los Angeles, San Francisco and New York City. With each new building, Related has been hailed for setting new standards of excellence in the luxury rental marketplace.  To ensure that every resident in every Related building enjoys the very finest services, unsurpassed amenities, and a luxury lifestyle without compromise, Related Companies takes great pride in managing every building it owns. Related owns and manages 261 Hudson, 456 Washington, Abington House, The Caledonia, The Easton, The Lyric, MiMA, One Carnegie Hill, One Union Square South, Riverwalk Crossing, Riverwalk Point, The Sierra, The Strathmore, The Tate, Tribeca Green, Tribeca Park, Tribeca Tower, The Westminster and The Westport in New York City (and manages 1214 Fifth Avenue and 89 Murray also in New York City), One Back Bay and The Arlington in Boston, 500 Lake Shore Drive and Landmark West Loop in Chicago, The Emerson in Los Angeles, The Paramount in San Francisco and One Hill South in Washington, D.C. Related also owns an extensive portfolio of workforce and affordable housing and has several new rental developments underway across the country. For more information about Related Companies please visit www.related.com

    Responsibilities

     

    Role Summary:

    The Resident Manager will be responsible for maintaining the physical assets of the property, monitoring the day-to-day operations of an experienced maintenance staff, evaluating the budgets for and financial performance of the property, and - most importantly - cultivating positive, lasting tenant-landlord relationships. The successful candidate will create an attractive, welcoming, and desirable community that embraces all qualified applicants.

     

     

    Core Responsibilities:

     

    Staff Supervision

    • Responsible for the direction and supervision of the maintenance employees.
    • Recommends hiring, terminating, discipline, suspension, promotion and/or rewards for staffing accordance with Equal Employment Opportunity requirements; Related Management Company’s EEO policies and procedures; with federal, state and local Human Rights/Civil Rights Statutes
    • Responsible for the implementation of and adherence to Fair Housing practices per Related Management Company, L.P.’s Fair Housing Policy and as communicated periodically through Fair Housing training with the Fair Housing officer or designee.

     

    Building Operations

    Responsible for all maintenance and repairs at the development. Assures that a responsible staff member is available to respond to emergency calls at all times.

     

    Product Presentation
    Apartment turnovers must produce units that are to be impeccably clean, mechanically in good working order and properly painted prior to the resident’s move-in.

     

    Maintenance of Common Areas
    Common areas, such as laundry rooms, hallways, offices, shops, storage areas, refuse areas, and grounds must be clean at all times. Schedules routine janitorial tasks to ensure that the above is consistently maintained.

     

    Purchase Order System
    Follows purchase order instructions established by the district/regional office.

     

    External Maintenance Services
    Solicits, reviews and recommends third-party contracts when so directed by the District Manager or designee.

     

    Guest Authorization Protocol
    Ensures that concierge staff complies with the designated, authorized steps to register guest/key authorizations on the Yardi system

     

    Incident Report Protocol
    Ensures that concierge staff complies with the designated, authorized steps to record all incident reports on the Yardi system.

     

    Building Engines Protocol

    Ensures that the Building Engines software is utilized for all mechanical Property Management tasks.

     

    Benefits and features:

    • Incentive bonus program
    • Training and development programs
    • Local Union Benefits including: Medical, Dental, Life & Disability, Paid Time Off, 401(K), Flexible Spending Accounts
    • Employee Recognition & Wellness Programs.

    Qualifications

    • 5-7-years of recent hands-on experience in the property management industry.
    • Experience with student housing is preferred but not required.
    • 3+ years of supervisory experience.
    • Working knowledge of Microsoft Word and Excel.
    • Comprehensive knowledge of industry software systems; preferably One-site.
    • Proven career success in multi-family housing, luxury, or market-rate industry segments.
    • Expertise for managing assets with mixed-use space.
    • Ability to effectively communicate with all levels of management; internally and externally.
    • Experience managing multiple projects and people.
    • Verifiable experience originating, maintaining, and meeting an annual budget.
    • Experience being an inspirational leader of others.
    • Must have a valid driver’s license and automobile insurance.

    Salary: 

    • 32BJ hourly Position 
    • Onsite Unit

     

     

    #CB

     

    Related is an Equal Opportunity Employer

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