IT Specialist

Job Locations US-MA-Boston
Job ID
2545
Function
Information Technology
Location Name
177 Milk Street

Overview

Related Companies is the most prominent privately owned real estate firm in the United States. Formed over 40 years ago, Related is a fully integrated, highly diversified industry leader with experience in virtually every aspect of development, acquisitions, management, finance, marketing and sales.

 

Headquartered in New York City, Related has offices and major developments in Boston, Chicago, Los Angeles, San Francisco, South Florida, Washington, D.C., Abu Dhabi, London, and Shanghai and boasts a team of over 3,500 professionals. The Company’s portfolio of over $50 billion in real estate assets owned or under development is made up of best-in-class mixed-use, residential, retail, office and affordable properties in premier high-barrier-to-entry markets. Related has developed preeminent mixed-use projects such as Time Warner Center in New York and CityPlace in West Palm Beach and is currently developing the 28-acre Hudson Yards project on Manhattan’s West Side. Related also manages approximately $4 billion of equity capital on behalf of sovereign wealth funds, public pension plans, multi-managers, endowments, and family offices. Related was recently named to Fast Company Magazine’s list of the 50 Most Innovative Companies in the World.

 

Related also owns Equinox® Fitness Clubs and SoulCycle further expanding the company's capabilities into the health and fitness arena and enhancing the value of its properties through an exclusive, branded amenity and lifestyle offering. Related is a partner in CORE, a boutique residential brokerage.

Responsibilities

The IT Specialist will be responsible for ensuring the stable operation and support of network infrastructure, AV/Presentation equipment, user PCs and peripherals, including planning, developing, installing, configuring, maintaining, supporting, and optimizing hardware, software, and communication platforms. Provide assistance to remote support team with hardware and software installations and troubleshooting. This role will be in a fast-paced environment with low supervision and the candidate is expected to be self-sufficient. 

 

  • Assist to source, review and negotiate with vendors, outsourcers, and contractors for implementation services.
  • Liaison and oversee new office build-outs including construction offices, temp-leasing offices and management offices.
  • Responsible for installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software and peripheral devices.
  • Support network design and assist with network maintenance tasks
  • Assist with managing network hardware, including routers, switches, hubs, and UPSs to ensure network connectivity of all workstations.
  • Act as point of escalation for all troubleshooting and support of office staff for IT matters
  • Asset management, including maintenance of network component inventory, printers and other hardware items.
  • Manage all phone systems, upgrades, maintenance in the Boston office

Qualifications

  • Must have a minimum of 5 years working within Information Technology in a fast paced environment
  • Must have technical experience supporting teams of at least 100 employees
  • Strong analytical and problem-solving skills
  • Strong customer service skills
  • Must have excellent communication skills, with demonstrated ability to successfully handle conflict and be able to maintain calm in stressful situations.
  • Good working and technical knowledge of systems administration, networking, systems and network security.
  • Good working knowledge of workstation and server operating systems, server tools and utilities, and server data backup and restore.
  • On-Call 24x7
  • Bachelor’s Degree in Computer Science or related field or equivalent work experience
  • One or more of the following preferred: Microsoft Certified Systems Administrator (MCSA), Citrix Certified Associate (CCA), VMWare Certified Professional (VCP), Cisco Certified Network Associate (CCNA)

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