Operations Coordinator

US-NY-New York
Job ID
Administrative / Clerical
423 West 55th Street


Related Companies is the most prominent privately owned real estate firm in the United States. Formed over 40 years ago, Related is a fully integrated, highly diversified industry leader with experience in virtually every aspect of development, acquisitions, management, finance, marketing and sales.


Headquartered in New York City, Related has offices and major developments in Boston, Chicago, Los Angeles, San Francisco, South Florida, Washington, D.C., Abu Dhabi, London, and Shanghai and boasts a team of over 3,500 professionals. The Company’s portfolio of over $50 billion in real estate assets owned or under development is made up of best-in-class mixed-use, residential, retail, office and affordable properties in premier high-barrier-to-entry markets. Related has developed preeminent mixed-use projects such as Time Warner Center in New York and CityPlace in West Palm Beach and is currently developing the 28-acre Hudson Yards project on Manhattan’s West Side. Related also manages approximately $3 billion of equity capital on behalf of sovereign wealth funds, public pension plans, multi-managers, endowments, and family offices. Related was recently named to Fast Company Magazine’s list of the 50 Most Innovative Companies in the World.


Related also owns Equinox® Fitness Clubs and SoulCycle further expanding the company's capabilities into the health and fitness arena and enhancing the value of its properties through an exclusive, branded amenity and lifestyle offering. Related is a partner in CORE, a boutique residential brokerage. For more information about Related Companies please visit www.related.com.


The Operations Coordinator is responsible, under the direction of the District Manager, for the administrative support services of the site office.


Work Order Management

  • Responsible for entering all work orders called in by residents or maintenance staff into Yardi.
  • Dispatch all work orders to appropriate staff or vendors, and update Yardi.
  • See all work orders from inception till completion and follow up with resident ensuring satisfaction.

Office Administrative Support

  • Provides reception coverage in the office, including answering phones, and provides assistance as needed.
  • Maintains up-to-date contact information for all residents in Yardi.
  • Tracking Violations, Violation Certifications, Dismissal Requests, Updates to Sitecompli.
  • Provides administrative support, where needed.
  • Insure compliance with all building regulatory agencies and record keeping. (HUD, HPD, DHCR, NYCHA, CVR, etc.)

Resident Relations

  • Handle all resident questions and concerns professionally and expeditiously.
  • Act as Liaison between Maintenance, Vendors and Residents
  • Special Projects
  • Assist with all required reporting.

Special Projects

  • Assist with all required reporting.
  • Special projects as assigned.


  • Ability to organize and prioritize workloads.
  • High School diploma or equivalent.
  • Proficiency in Microsoft Office Suite.
  • Understanding of property management software, Yardi experience preferred.
  • Excellent written and verbal communication skills.
  • Excellent telephone presentation skills.
  • Ability and commitment to learn new material quickly and upgrade skills.
  • Self-starter with the ability to work independently and within a team.
  • Spanish Proficiency preferred.

Salary: $43,000 DOE


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