Community Manager

US-TX-Stephenville
Job ID
1964
Function
Property Management
THF Casa Brendan LP

Overview

Related Companies is the most prominent privately-owned real estate firm in the United States.  Formed over 40 years ago, Related is a fully-integrated, highly diversified industry leader with experience in virtually every aspect of development, acquisitions, management, finance, marketing and sales. Headquartered in New York City, Related has offices and major developments in Boston, Chicago, Los Angeles, San Francisco, South Florida, Washington, D.C., Abu Dhabi, London and Shanghai and boasts a team of over 3,000 professionals. The Company’s existing portfolio of real estate assets, valued at over $30 billion, is made up of best-in-class developments in premier high-barrier-to-entry markets across all asset classes.

Related Management is seeking a Fulltime Community Manager for our 86 unit Senior Community located in Stephenville Texas.

The Community Manager is responsible for overall day-to-day operations, supervision of office and maintenance functions in compliance with all company policies and procedures and all applicable Equal Employment Opportunity, Fair Housing and Human Rights statutes.

Responsibilities

  • Maintain high levels of resident satisfaction by seeking to understand and anticipate resident needs
  • Ensure available units are leases in accordance with their various set-asides and/or rent income restrictions
  • Effectively maintain property within budgeted parameters and project stays in compliance with applicable regulations including: Section 42, HUD 4350, the property specific LURA and any other state and federal regulations governing the project.
  • Responsible for financial and operational results, staff supervision to ensure compliance with site specific programs.
  • Ensure that property records are accurately maintained (lease and general files) and ensure that all lease files are maintained in a secured area.
  • Collect security deposits and rents, and institute proper procedures against delinquent accounts.
  • Supervise and build an effective team by ensuring they are well trained and are following all company policies and procedures

An ideal candidate will meet the following qualifications.

Qualifications

Minimum

  • Three to five years of experience as an Affordable Housing Property Manager.
  • Demonstrated ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual.
  • Strong financial background that includes: reading and understanding financial statements, budget preparation, managing expenses, analyzing markets, approval of purchase orders and vendors, income and expense reports.
  • Strong knowledge of HUD policies as well as Project Based Section 8 rules and regulations for Project-Based Affordable Housing and Tax Credit.
  • Excellent customer service skills and the ability to develop a rapport with the residents, community staff and HUD administrator/State Monitoring Agency.
  • Able to handle challenges, with proven history of increased productivity, and lead others in high-demand situations.
  • Manage property risk effectively by communicating incidents and potential liabilities.
  • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management.
  • Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends.
  • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment.
  • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.).
  • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.
  • Strong communication (written and verbal) and interpersonal skills
  • Ability to pay close attention to detail with a high degree of accuracy
  • Good organizational and time management skills
  • Position requires extensive administrative and organizational skills; ability to organize and prioritize work
  • Excellent written and verbal communication skills (including excellent telephone skills).
  • Ability and commitment to learn new material quickly and further develop skills.
  • Self-starter with the ability to work both independently and within a team.
  • Experience with MS-Office (solid knowledge of Word, Excel, and Outlook)
  • Experience with OneSite program (or similar software program) or ability to quickly learn new software programs.
  • Ability to perform accounting functions (Accounts Payable/Receivable) complete with comprehensive understanding of credits / debits / re-classes and accruals.
  • Ability to work on several projects at once while continuing to perform day-to-day activities

#CB

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